Articles on: Quantity Discount

Why is the discount not appearing on my product page?

There could be several reasons why the discount table is not appearing on your product page. Please perform the following checks:

First, please check if you have enabled embed app in the Shopify Editor so that our app can work properly on your store. You can do that by clicking on the "Enable app embed" button or going to Shopify admin > Themes > Customize > App embed > Turn our app on and please don't forget SAVE button

You can click on the "Enable app embed" button in the homepage

Or going to theme customization

Verify if you have disabled the "Show discount in product page" feature in the Settings/ Discount feature.

Show discount in product page feature is enable by default

Check the campaign discount start date in the campaign editing section. Some people forgot to select date or set the start date to a future date.

Check if you have successfully selected the product/collection to apply the discount. People often forget to press Enter after selecting the product.

After checking all of the above and if the discount still doesn't appear, please contact us. We will investigate the issue and assist you in resolving it promptly.

Updated on: 01/06/2023

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